Differentiate your customer support experience with our AI-powered video contact centre solution
Customer selects the language and type of help required. One can also browse other FAQs or other content while waiting in queue.
During the video call, agent can share screen and also utilize a text messaging functionality.
After the call, customers can rate their experience. Meanwhile, our AI engine automatically generates a call summary for the agent, ensuring efficient follow-ups and enhanced service quality.
Customer selects the the language and type of help required. One can also browse other FAQs or other content while waiting in queue.
During the video call, agent can share screen and also utilize a text messaging functionality.
After the call, customers can rate their experience. Meanwhile, our AI engine automatically generates a call summary for the agent, ensuring efficient follow-ups and enhanced service quality.
Ranging from web-based, to kiosk to supervisor panel, admin panel and agent panel, we’ve got all your needs covered.
Call Per Months
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Call minutes to provide assistance for jobseekers
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Omnichannel integration allows customers to receive support on every point of journey, through any platform.
Leverage data in real time to instantly make business decisions that improves customer experiences.
Plug-and-go setup with your brand’s colors and fonts to deliver a trusted, consistent support experience.
Digitize customer journey service to cut costs, streamline operations, and scale support without extra overhead.
Deliver empathetic support with emotion detection and live transcription for personalized conversations.
Integrate Voncierge into your chatbot, website, and app for quick support and deploy kiosks for physical venues.
High-traffic venues face the same challenge– more guests, fewer resources. Voncierge bridges this gap with kiosks, QR codes, and AI avatars that provide instant multilingual support, freeing staff for high-value interactions.
Our platform is already deployed at Singapore’s Changi Airport, C&W and can be used in malls, hotels, properties, and public venues like museums and events. Any high-footfall environment that needs to deliver consistent service while managing staff costs can benefit from Voncierge.
Not at all. Voncierge integrates easily with your existing systems and other operational tools, so you can enhance customer experience without disrupting your current workflows.
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